Accommodation and Bookings Coordinator
Salary: £29,335 - £31,823 p.a. (depending on experience) plus benefits
Job type: Fixed term for 12 months
Hours: 36.25 hours per week, Monday-Friday
Location: The role is office based at St John’s College in Cambridge
St John’s College, one of the largest Colleges within the University of Cambridge, is seeking to appoint an Accommodation and Bookings Coordinator. The post holder is responsible for assisting the Accommodation and Bookings Manager in the coordination and administration of the booking of College rooms at St John’s College.
The post holder will coordinate the student room allocation process and provide administrative support for various accommodation processes with the department; being first point of contact for the day-to-day bookings and administration of the College guest rooms and assisting with the summer bedroom allocation for conference bookings during the long vacation period. The post holder will also assist with the implementation of and improvement of best practice policies and procedures including key system implementation and improvement projects.
The successful candidate will have previous work experience in an administrative/secretarial role and experience of working with people at all levels. They will have strong communication and interpersonal skills, be organised, with good attention to detail and a customer service ethos - taking responsibility for resolving customer issues promptly, effectively and exceeding their expectations.
The College offers a competitive benefits package including membership of a defined contributory pension scheme, 36 days’ annual leave (inclusive of Bank Holidays), access to a ‘cash plan’ healthcare scheme currently provided by Simplyhealth, free lunch (up to a specified monetary limit), free use of an on-site Gym and free parking close to the College site and an Agile Working policy whereby eligible staff may be able to work remotely for up to 40% of their working hours.
For further information regarding how to apply and an application form, please click the links below, email recruitment@joh.cam.ac.uk or telephone 01223 338794.
The closing date for the receipt of completed applications is 9am on Tuesday 8 October 2024. Interviews are expected to be held the week commencing 21 October 2024.
In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy. Further information is available on the College website (https://www.joh.cam.ac.uk/data-protection)
File attachments
- Candidate Info Pack Sep 2024.pdf (7.53 MB)
- Application Form_271.docx (763.42 KB)